Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01112512 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 University of Minnesota Medical Center - East Bank (Fairview) — 500 Harvard St. SE, Minneapolis MN, 55455

Jan 4, 2024 → Present

🟢 On Track
PSM Last business day of January 2024
Target: Jan 31, 2024
⚠ 835d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jan 4, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
615.7 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 861 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/4/2024 1315 CM ack msg; LM w/TP, JF, TB; 1320 TP other shift; 1751 JF decline; 1838 TB decline


1/9 1423 LM w/BB, CC, KE, ME, MJ, LH 1441 KE decline 1451 LH decline; 1524 SB decline; 1813 BB decline;


1/9/2024 2122 LM w/Terry re NAR

Timeline

📋
▶
2 Work Order Created Jan 4, 5:45 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Mar 19, 12:00 AM
Created
Jan 4, 5:45 PM
Invoice #
N/A

Details