Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01113139 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Fairview West Bank Masonic Children's — 2450 Riverside Ave, Minneapolis MN, 55454

Jan 8, 2024 → Present

🟢 On Track
PSM Last business day of January 2024
Target: Jan 31, 2024
⚠ 835d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jan 9, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
613.6 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 857 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/8/2024 2000 ack msg; LM w/TP, JF; TP decline; 1/9/2024 1330 JF decline


1/9 1423 LM w/BB, SB, CC, KE, ME, MJ, LH, ES, TB, JB 1441 KE decline 1451 LH decline; 1524 SB decline; 1813 BB decline; 1439 TB decline ; 1437 JB decline


1/9/2024 2122 LM w/Terry re NAR

Timeline

📋
▶
2 Work Order Created Jan 8, 8:13 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
May 21, 12:00 AM
Created
Jan 8, 8:13 PM
Invoice #
N/A

Details