Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01117122 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 TMC Rincon Hospital — 5755 S Houghton Rd, Tucson AZ, 85747

Jan 17, 2024 → Present

🟢 On Track
PSM Last business day of January 2024
Target: Jan 31, 2024
⚠ 835d overdue
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Jan 17, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
607.4 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 848 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/17/24 1230 LM w/GS, LH, ME; 1/18/2024 1826 CM LM w/Kathleen re compliance; 1/19/2024 1236 CM 2nd msg w/ GS, LH; 1/22/2024 1309 CM 2nd msg w/ME; 1/23/2024 LH unavail; 1/24/24 0852 ME took other shift; GS unable to resp; 1/24/2024 1236 CM LM w/MF; 1306 MF decline; 1346 LM w/Kathleen re NAR


MF, CL, GS

Timeline

📋
▶
3 Work Order Created Jan 17, 12:33 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Wayne Rush
From: Entered
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Wayne Rush
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 3m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Mar 5, 4:00 PM
Created
Jan 17, 12:33 PM
Invoice #
N/A

Details