Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01125242 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 NYU Langone Medical Center (Tisch) (Manhattan Campus) — 550 First Ave, New York NY, 10016

Jan 26, 2024 → Present

🟢 On Track
PSM Last business day of January 2024
Target: Jan 31, 2024
⚠ 835d overdue
⚠ Overdue
Created: Jan 27, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
599.6 days Total Age
⏱️
- Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 839 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/25/2025 1300 CM ack msg; LM w/AT, AL; 1318 AL decline; 1339 LM w/ME; ME decline; 1350 LM w/JB; 1/26/2024 1444 Shemmash update - one shift remaining; LM w/SHemmash re NAR

Timeline

📋
▶
2 Work Order Created Jan 26, 8:02 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Apr 30, 3:00 PM
Created
Jan 26, 8:02 PM
Invoice #
N/A

Details