Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01126233 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 UCSF Medical Center At Mount Zion — 1600 Divisadero Street, San Francisco CA, 94115

Jan 30, 2024 → Present

🟢 On Track
PSM Last business day of January 2024
Target: Jan 31, 2024
⚠ 835d overdue
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Jan 30, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
598.5 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 835 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/30/24 0930 LM w/AL 1650 sent AL more local option - do not double book; 1/31/24 1015 LM w/Jennifer re NAR; 2/21/2024 NNL; LM w/CC; 1333 CC decline

Timeline

📋
▶
3 Work Order Created Jan 30, 9:33 AM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Wayne Rush
From: Entered
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Wayne Rush
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 2m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Mar 19, 8:00 AM
Created
Jan 30, 9:33 AM
Invoice #
N/A

Details