Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01127614 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Bryan Kearney Regional Medical Center — 22nd Ave 804, Kearney NE, 68845

Feb 2, 2024 → Present

🟢 On Track
PSM
SLA Clock
Last business day of February 2024 · Target: Feb 29, 2024
⚠ 614 biz days overdue
Active: 632 biz days
▶ Clock Running
Status: Created
Feb 2 → Feb 2, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 2 → Feb 2, 2024
0 business days (counted)
Running total: 0 of ? biz days used
632d
▶ Clock Running
Status: Ready for Scheduling
Feb 2 → Aug 14, 2026
632 business days (counted)
Running total: 632 of ? biz days used
Created: Feb 2, 2024 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Feb 2 → Feb 2 Created ▶ Running 0 0
Feb 2 → Feb 2 Scheduled ▶ Running 0 0
Feb 2 → Aug 14 Ready for Scheduling ▶ Running 632 632
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Feb 2, 2024 Due: Dec 31, 2024 (591 days overdue)
📅
632.1 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 923 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/2/2024 1749 CM ack msg; LM w/GS,GH,CW; 2/4/24 0235 GH decline; 2/6/2024 1211 CM LM w/Amy re compliance; 2/6/2024 1304 CM 2nd msg w/CW, GS; 1320 CW decline; 1415 GS decline; 1423 LM w/Amy re NAR

Timeline

📋
2 Work Order Created Feb 2, 5:53 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Apr 1, 8:00 AM
Created
Feb 2, 5:53 PM
Invoice #
N/A

Details