Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2024 · Target: Feb 29, 2024
⚠ 614 biz days overdue
▶ Clock Running
Status: Created
Feb 5 → Feb 5, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 5 → Feb 5, 2024
0 business days (counted)
Running total: 0 of ? biz days used
631d
▶ Clock Running
Status: Ready for Scheduling
Feb 5 → Aug 14, 2026
631 business days (counted)
Running total: 631 of ? biz days used
Created: Feb 5, 2024
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 5 → Feb 5 |
Created |
▶ Running
|
0 |
0 |
| Feb 5 → Feb 5 |
Scheduled |
▶ Running
|
0 |
0 |
| Feb 5 → Aug 14 |
Ready for Scheduling |
▶ Running
|
631 |
631 |
Created: Feb 5, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
0.0d in Ready for Scheduling
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
2/5/2024 1825 CM ack msg; LM w/DR; 2/6/2024 1314 from Debra: RA decline; 1327 LM w/AL; 1357 AL decline; 1724 LM w/AT; 2035 AT decline; 2/9/2024 1452 LM w/SF; 1220 SF decline; 2/12/2024 1940 CM LM w/TP; 2/12/2024 TP decline; 2108 LM w/KR; 2/14/2024 1324 KR decline; 2/15/2024 1442 CM LM w/Jeanne re still a need; 1931 still a need; 2/19/2024 1947 CM LM w/KE,JF,KR; 1951 JF decline; 2101 KE decline; 2/20/24 2240 KR decline - NAR
TP, SF, DR, , AT, AL, SB, CC, KE, JF, KR, ES
Timeline
📋
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
0m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
May 21, 4:00 PM