Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01128023 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Maimonides Medical Center — 4802 10th Ave, Brooklyn NY, 11219

Feb 5, 2024 → Present

🟢 On Track
PSM
SLA Clock
Last business day of February 2024 · Target: Feb 29, 2024
⚠ 614 biz days overdue
Active: 630 biz days
▶ Clock Running
Status: Created
Feb 6 → Feb 6, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 6 → Feb 6, 2024
0 business days (counted)
Running total: 0 of ? biz days used
630d
▶ Clock Running
Status: Ready for Scheduling
Feb 6 → Aug 14, 2026
630 business days (counted)
Running total: 630 of ? biz days used
Created: Feb 6, 2024 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Feb 6 → Feb 6 Created ▶ Running 0 0
Feb 6 → Feb 6 Scheduled ▶ Running 0 0
Feb 6 → Aug 14 Ready for Scheduling ▶ Running 630 630
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Feb 6, 2024 Due: Dec 31, 2024 (591 days overdue)
📅
630.6 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 920 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/5/2024 2007 CM ack msg; 2012 LM w/SF; 2/6/24 0925 SF avail - LM w/Shemmash re cnfm; 2/8/2024 2031 CM 2nd msg w/Shemmash; 2119 assign now 3 days so Shemmash will not cnfm; LM w/SF

Timeline

📋
3 Work Order Created Feb 5, 8:07 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Caitlin Mcgee
From: Entered
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Caitlin Mcgee
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 1m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Feb 19, 9:00 AM
Created
Feb 5, 8:07 PM
Invoice #
N/A

Details