Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2024 · Target: Feb 29, 2024
⚠ 614 biz days overdue
▶ Clock Running
Status: Created
Feb 6 → Feb 6, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 6 → Feb 6, 2024
0 business days (counted)
Running total: 0 of ? biz days used
630d
▶ Clock Running
Status: Ready for Scheduling
Feb 6 → Aug 14, 2026
630 business days (counted)
Running total: 630 of ? biz days used
Created: Feb 6, 2024
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 6 → Feb 6 |
Created |
▶ Running
|
0 |
0 |
| Feb 6 → Feb 6 |
Scheduled |
▶ Running
|
0 |
0 |
| Feb 6 → Aug 14 |
Ready for Scheduling |
▶ Running
|
630 |
630 |
Created: Feb 6, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
0.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
0.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
2/5/2024 2007 CM ack msg; LM w/SF; SF other shift; 2/7/2024 1352 CM LM w/CC, KE, JF, AL, AT; 1405 AL decline; 1458 AT decline; 1507 JF decline; 2/9/2024 1701 CM 2nd msg w/KE, CC; 1753 KE decline; 2/13/2024 1722 2nd msg w/CC; 2114 CC decline - NAR
KE, JF, AL, AT, CC
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
3m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Feb 19, 5:00 PM