Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01128024 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Maimonides Medical Center — 4802 10th Ave, Brooklyn NY, 11219

Feb 5, 2024 → Present

🟢 On Track
PSM Last business day of February 2024
Target: Feb 29, 2024
⚠ 806d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Feb 6, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
593.5 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 829 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/5/2024 2007 CM ack msg; LM w/SF; SF other shift; 2/7/2024 1352 CM LM w/CC, KE, JF, AL, AT; 1405 AL decline; 1458 AT decline; 1507 JF decline; 2/9/2024 1701 CM 2nd msg w/KE, CC; 1753 KE decline; 2/13/2024 1722 2nd msg w/CC; 2114 CC decline - NAR


KE, JF, AL, AT, CC

Timeline

📋
▶
3 Work Order Created Feb 5, 8:09 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Caitlin Mcgee
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 3m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Feb 19, 5:00 PM
Created
Feb 5, 8:09 PM
Invoice #
N/A

Details