Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01129280 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 St Luke's Meridian Medical Center — 520 S Eagle Rd, MERIDIAN ID, 83642

Feb 8, 2024 → Present

🟢 On Track
PSM Last business day of February 2024
Target: Feb 29, 2024
⚠ 806d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Feb 9, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
590.7 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Ready for Scheduling • 826 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/8/2024 1848 CM ack msg; LM w/GH; 2/12/2024 1306 CM LM w/Melissa re compliance; 2/12/2024 2019 CM 2nd msg w/GH; 2/13/2024 0051 GH other shift; 2/13/2024 chg from 0700-1500 T-Th to 1100-1900 T-Th; 2/15/2024 1600 CM LM w/GS, MF, CW,TM ; CW decline


2/19/2024 1936 CM LM w/Melissa re NAR

Timeline

📋
▶
2 Work Order Created Feb 8, 7:34 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jun 24, 2:00 PM
Created
Feb 8, 7:34 PM
Invoice #
N/A

Details