Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01137084 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Legacy Emanuel Hospital — 2801 N Gantenbein Ave, Portland OR, 97227

Feb 21, 2024 → Present

🟢 On Track
PSM
SLA Clock
Last business day of February 2024 · Target: Feb 29, 2024
⚠ 614 biz days overdue
Active: 619 biz days
▶ Clock Running
Status: Created
Feb 22 → Feb 22, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 22 → Feb 22, 2024
0 business days (counted)
Running total: 0 of ? biz days used
619d
▶ Clock Running
Status: Ready for Scheduling
Feb 22 → Aug 14, 2026
619 business days (counted)
Running total: 619 of ? biz days used
Created: Feb 22, 2024 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Feb 22 → Feb 22 Created ▶ Running 0 0
Feb 22 → Feb 22 Scheduled ▶ Running 0 0
Feb 22 → Aug 14 Ready for Scheduling ▶ Running 619 619
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Feb 22, 2024 Due: Dec 31, 2024 (591 days overdue)
📅
619.6 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 904 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/21/2024 1930 LM w/McKenzie re NAR; 2/23/2024 0955 LM w/McKenzie re NAR

Timeline

📋
2 Work Order Created Feb 21, 7:42 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Mar 26, 8:00 AM
Created
Feb 21, 7:42 PM
Invoice #
N/A

Details