Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2024 · Target: Feb 29, 2024
⚠ 614 biz days overdue
▶ Clock Running
Status: Created
Feb 22 → Feb 22, 2024
0 business days (counted)
Running total: 0 of ? biz days used
80d
▶ Clock Running
Status: Scheduled
Feb 22 → Jun 14, 2024
80 business days (counted)
Running total: 80 of ? biz days used
539d
▶ Clock Running
Status: Ready for Scheduling
Jun 14 → Aug 14, 2026
539 business days (counted)
Running total: 619 of ? biz days used
Created: Feb 22, 2024
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 22 → Feb 22 |
Created |
▶ Running
|
0 |
0 |
| Feb 22 → Jun 14 |
Scheduled |
▶ Running
|
80 |
80 |
| Jun 14 → Aug 14 |
Ready for Scheduling |
▶ Running
|
539 |
619 |
Coordinators
81.0 days
Over SLA
Created: Feb 22, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
81.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
⚠️
79.0d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
81.0 days stuck in "Scheduled"
⏱️
Total Delay
79.0 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
81.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
2/21/2024 1930 LM w/McKenzie re NAR; 2/23/2024 0955 LM w/McKenzie re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
113d 15h
Bottlenecks
Scheduled
Duration: 81.0 business days (threshold: 2.0 business days)
Exceeded by 79.0 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Mar 26, 4:00 PM