Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01139133 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Baptist Health Hamburg — 2000 Polo Club Blvd, Lexington KY, 40509

Mar 1, 2024 → Present

🟢 On Track
PSM Last business day of March 2024
Target: Mar 29, 2024
⚠ 777d overdue
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Mar 1, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
575.7 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
On Track
Ready for Scheduling • 804 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

3/1/24 0930 LM w/KE, SB, SC, KR; 0928 SB decline; KE, KR took other shifts; 3/4/2024 1311 CM LM w/Lenora re NAR

Timeline

📋
▶
2 Work Order Created Mar 1, 9:48 AM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Wayne Rush
From: Entered, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m, 1m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Apr 27, 4:00 PM
Created
Mar 1, 9:48 AM
Invoice #
N/A

Details