📍 Henry Ford Rochester — 1101 West University Avenue, Rochester Hills MI, 48307
Mar 4, 2024 → Present
🟢 On Track
PSM
SLA Clock
Last business day of March 2024 · Target: Mar 29, 2024
⚠ 593 biz days overdue
Active: 612 biz days
▶ Clock Running
Status: Created
Mar 4 → Mar 4, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Mar 4 → Mar 4, 2024
0 business days (counted)
Running total: 0 of ? biz days used
612d
▶ Clock Running
Status: Ready for Scheduling
Mar 4 → Aug 14, 2026
612 business days (counted)
Running total: 612 of ? biz days used
Created: Mar 4, 2024Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Mar 4 → Mar 4
Created
▶ Running
0
0
Mar 4 → Mar 4
Scheduled
▶ Running
0
0
Mar 4 → Aug 14
Ready for Scheduling
▶ Running
612
612
Coordinators0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Mar 4, 2024
Due: Dec 31, 2024 (591 days overdue)
📅
612.0 daysTotal Age
⏱️
0.0d in Ready for SchedulingLongest Stage
🔄
1 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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Generating AI analysis...
On Track
Ready for Scheduling • 892 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
3/4/2024 1745 CM ack msg; LM w/CC, GS; 3/4/2024 1230 CC decline; 3/6/2024 1210 CM LM wBettyJo re compliance; 3/6/2024 1244 CM 2nd msg w/GS; 1927 GS decline; 3/7/2024 1734 CM LM w/SF; SF other assign; 1803 LM w/Betty Jo re NAR