Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
Last business day of March 2024
Target:
Mar 29, 2024
⚠ 777d overdue
Coordinators
1.7 days
Over SLA
Created: Mar 6, 2024
Due: Dec 31, 2024 (500 days overdue)
⏱️
1.7d in Ready for Scheduling
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
1.7 days stuck in "Ready for Scheduling"
⏱️
Total Delay
0.7 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
1.7d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
3/6/2024 1340 CM ack msg; LM w/GS, LH, NK, RA; 1408 RA decline; 1439 LH decline; GS decline; 3/7/2024 1521 CM LM w/MF, TM, LS, GH, CW; 3/8/2024 1243 LM w/Kathleen re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
0m
📅
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
1d 5h, 0m
Bottlenecks
Ready for Scheduling
Duration: 1.7 business days (threshold: 1.0 business days)
Exceeded by 5.3 business hours
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Jul 15, 8:00 AM