Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01157422 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 UCI Medical Center — 101 The City Dr S, Orange CA, 92868

Apr 19, 2024 → Present

🟢 On Track
PSM
SLA Clock
Last business day of April 2024 · Target: Apr 30, 2024
⚠ 618 biz days overdue
Active: 625 biz days
▶ Clock Running
Status: Created
Apr 19 → Apr 19, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Apr 19 → Apr 19, 2024
0 business days (counted)
Running total: 0 of ? biz days used
625d
▶ Clock Running
Status: Ready for Scheduling
Apr 19 → Oct 22, 2026
625 business days (counted)
Running total: 625 of ? biz days used
Created: Apr 19, 2024 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Apr 19 → Apr 19 Created ▶ Running 0 0
Apr 19 → Apr 19 Scheduled ▶ Running 0 0
Apr 19 → Oct 22 Ready for Scheduling ▶ Running 625 625
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Apr 19, 2024 Due: Dec 31, 2024 (660 days overdue)
📅
625.8 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 915 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes
4/18/24 1307 ack msg re compliance LM w/RA, MF, GH, NK, TM, GS, LS, CW;

Timeline

📋
▶
2 Work Order Created Apr 19, 9:57 AM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Wayne Rush
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Aug 27, 8:30 AM
Created
Apr 19, 9:57 AM
Invoice #
N/A

Details