Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
Last business day of April 2024
Target:
Apr 30, 2024
⚠ 745d overdue
Coordinators
76.9 days
Over SLA
Created: Apr 19, 2024
Due: Dec 31, 2024 (500 days overdue)
⏱️
73.9d in Scheduled
Longest Stage
🔄
5 transitions
Status Changes
⚠️
72.9d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
73.9 days stuck in "Scheduled"
⏱️
Total Delay
72.9 business days over SLA thresholds
SLA vs Actual Time by Status
Scheduled
74.9d
/ 2.0d SLA
Ready for Scheduling
2.0d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
4/18/24 1307 ack msg re compliance LM w/RA, MF, GH, NK, TM, GS, LS, CW; 1437 CW avail - LM w/Laurie re cnfm; 1602 Laurie cnfm; ack cnfm, LM w/CW; 4/19/24 0155 CW ack cnfm; 8/1/2024 0017 CW unavail; 0915 LM w/JaB, CC, TK; 1636 JaB decline; 8/6/2024 1809 CM 2nd msg w/CC, TK; 8/6/2024 1822 LM w/JaB, CC, SF, TK, KR; 1942 TK unavail; 1940 KR unavail F; 8/8/2024 LM w/Laurie re NAR; 1253
Timeline
📋
🗓️
From:
Entered
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
1m
👷
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
3d 2h
👷
📅
From:
Scheduled, Ready for Scheduling
To:
Ready for Scheduling, Scheduled
Duration in Previous:
100d 20h, 0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
7h 39m
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Scheduled
Duration: 73.9 business days (threshold: 2.0 business days)
Exceeded by 71.9 business days
ℹ️ Work Order Details
Status
Ready for Scheduling