Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of April 2024 · Target: Apr 30, 2024
⚠ 571 biz days overdue
▶ Clock Running
Status: Created
Apr 26 → Apr 26, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Apr 26 → May 17, 2024
15 business days (counted)
Running total: 15 of ? biz days used
558d
▶ Clock Running
Status: Ready for Scheduling
May 17 → Aug 14, 2026
558 business days (counted)
Running total: 573 of ? biz days used
Created: Apr 26, 2024
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Apr 26 → Apr 26 |
Created |
▶ Running
|
0 |
0 |
| Apr 26 → May 17 |
Scheduled |
▶ Running
|
15 |
15 |
| May 17 → Aug 14 |
Ready for Scheduling |
▶ Running
|
558 |
573 |
Coordinators
15.8 days
Over SLA
Created: Apr 26, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
15.8d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
⚠️
13.8d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
15.8 days stuck in "Scheduled"
⏱️
Total Delay
13.8 business days over SLA thresholds
SLA vs Actual Time by Status
Scheduled
15.8d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
4/26/2024 1352 CM LM w/Marcie re NAR
Timeline
📋
🗓️
From:
Entered
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
20d 20h
Bottlenecks
Scheduled
Duration: 15.8 business days (threshold: 2.0 business days)
Exceeded by 13.8 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
May 13, 8:00 AM