Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of April 2024 · Target: Apr 30, 2024
⚠ 571 biz days overdue
▶ Clock Running
Status: Created
Apr 29 → Apr 29, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Apr 29 → Jun 14, 2024
33 business days (counted)
Running total: 33 of ? biz days used
539d
▶ Clock Running
Status: Ready for Scheduling
Jun 14 → Aug 14, 2026
539 business days (counted)
Running total: 572 of ? biz days used
Created: Apr 29, 2024
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Apr 29 → Apr 29 |
Created |
▶ Running
|
0 |
0 |
| Apr 29 → Jun 14 |
Scheduled |
▶ Running
|
33 |
33 |
| Jun 14 → Aug 14 |
Ready for Scheduling |
▶ Running
|
539 |
572 |
Coordinators
34.0 days
Over SLA
Created: Apr 29, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
34.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
⚠️
32.0d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
34.0 days stuck in "Scheduled"
⏱️
Total Delay
32.0 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
34.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
4/29/24 1115 LM w/Terry re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
46d 1h
Bottlenecks
Scheduled
Duration: 34.0 business days (threshold: 2.0 business days)
Exceeded by 32.0 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
May 21, 8:00 AM