Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01160527 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Cedars Sinai Marina Del Rey Hospital — 4650 Lincoln Blvd, Marinal Del Rey CA, 90292

May 1, 2024 → Present

🟢 On Track
PSM
SLA Clock
Last business day of May 2024 · Target: May 31, 2024
⚠ 549 biz days overdue
Active: 570 biz days
▶ Clock Running
Status: Created
May 1 → May 1, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
May 1 → May 1, 2024
0 business days (counted)
Running total: 0 of ? biz days used
570d
▶ Clock Running
Status: Ready for Scheduling
May 1 → Aug 14, 2026
570 business days (counted)
Running total: 570 of ? biz days used
Created: May 1, 2024 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
May 1 → May 1 Created ▶ Running 0 0
May 1 → May 1 Scheduled ▶ Running 0 0
May 1 → Aug 14 Ready for Scheduling ▶ Running 570 570
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: May 1, 2024 Due: Dec 31, 2024 (591 days overdue)
📅
570.6 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 834 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

5/1/2024 1500 ack msg - compliance; 1513 LM w/RA, KR, TB, ES, BB; 1806 ES avail day or eve; LM w/Manny re cnfm; ES other shift; 5/2/2024 2010 CM LM w/Manny re NAR


BB, TB, JF, KR, DR

Timeline

📋
▶
2 Work Order Created May 1, 3:17 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jun 18, 8:00 AM
Created
May 1, 3:17 PM
Invoice #
N/A

Details