Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01167399 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 UC Health Blood Cancer Healing Center — 3229 Burnet Ave, Cincinnati, OH, Cincinnati OH, 45229

May 22, 2024 → Present

🟢 On Track
PSM Last business day of May 2024
Target: May 31, 2024
⚠ 714d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: May 22, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
517.7 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 722 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

5/22/2024 1435 CM ack msg; LM w/KE; KE other shift; 1600 LM w/AL; 1740 AL decline; 5/23/2024 2005 CM LM w/TK; 2048 TK unavail; 5/24/2024 1304 LM w/Kristen re compliance; 5/24/2024 1455 CM LM w/BB,CC,ME,JF; 1457 JF decline; 1503 ME unavail; 5/29/2024 1743 CM LM w/Kristen re NAR


JF, TK, AL, BB, CC,

Timeline

📋
▶
2 Work Order Created May 22, 2:43 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jul 15, 4:00 PM
Created
May 22, 2:43 PM
Invoice #
N/A

Details