Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01168292 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Kaiser Westside Medical Center — 19301 NW Venetian Dr., Hillsboro OR, 97124

May 28, 2024 → Present

🟢 On Track
PSM Last business day of May 2024
Target: May 31, 2024
⚠ 714d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: May 28, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
513.6 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 716 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

5/28/2024 1520 CM ack msg; LM w/all avail resources (BB, SB, JB, CC, KE, KE, SF, LH, TK,AL, KR, TB, ME, NK, TM, CW, SC, MJ, GS, ES); 1520 JF decline; 1528 KE decline; 1536 Sunnyside wrong location - corrected to Kaiser Westside; 1540 SB, MJ decline; 5/30/2024 1251 CM LM w/Julian re NAR

Timeline

📋
▶
2 Work Order Created May 28, 3:28 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Aug 20, 5:00 AM
Created
May 28, 3:28 PM
Invoice #
N/A

Details