Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01173717 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Quincy Valley Medical Center — 908 10th Ave SW, Quincy, WA, Quincy WA, 98848

Jun 12, 2024 → Present

🟢 On Track
PSM Last business day of June 2024
Target: Jun 28, 2024
⚠ 686d overdue
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Jun 13, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
502.0 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
On Track
Ready for Scheduling • 701 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

6/12/2024 1336 CM ack msg; LM w/TM; 6/13/2024 1202 CM LM w/Sheila re compliance; 6/17/2024 TM declined via NNL

Timeline

📋
▶
3 Work Order Created Jun 12, 8:10 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Caitlin Mcgee
From: Entered
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Caitlin Mcgee
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 2m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jul 9, 4:00 PM
Created
Jun 12, 8:10 PM
Invoice #
N/A

Details