Created: Jun 20, 2024
Due: Jun 30, 2024 (684 days overdue)
📅
61.0 daysTotal Age
⏱️
61.0d in AssignedLongest Stage
🔄
5 transitionsStatus Changes
⚠️
102.5d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
3 linesWork Details
🚩
3 visitsOn-Site Trips
📋
CoordinatorScheduling
🚩
3 On-Site Visits
3 on-site visits — why were multiple trips needed?
Visit 1Jul 9, 2024
Visit 2Aug 8, 2024
Visit 3Sep 11, 2024
AI Analysis
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Behind Schedule - Needs Attention
On Hold • 693 days old
🚨
Primary Delay61.0 days stuck in "Assigned"
⏱️
Total Delay102.5 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.2d / 1.0d SLA
Assigned
61.0d / 0.5d SLA
Closed
2.0d / 1.0d SLA
Billing Review
43.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
11/17 JJ Asset removed from National Contract, pls close out work order and process through billing
5/27/25 CDempsey- requesting Daniel verify unit was retired so that we can close on our end.
11/12 BAlexander
Moving to On Hold per new process
9/13 BAlexander
Moving to BR due to Retire for removal process
6/20/24-Please update the control # sticker once the bed is located. Please provide the new control # to LSmith @ EMSAR. Thanks,. LSmith UNIT WAS REMOVED FROM HOSPITAL BY SIZEWIZE
🔧Work Performed
7.9.2024 searching for asset
Unit is not located on 10th at P.A.M
This unit was removed from this floor by P.A.M Staff
Unit is at Sizewize warehouse
WO will be closed
🔍Technician Findings
Preventive Maintenance June 2024
6/20/24-Please update the control # sticker once the bed is located. Please provide the new control # to LSmith @ EMSAR. Thanks,. LSmith
⚠️Problem Description
Preventive Maintenance June 2024
6/20/24-Please update the control # sticker once the bed is located. Please provide the new control # to LSmith @ EMSAR. Thanks,. LSmith
📄Description
Sizewise Alliance Med-Surg bed
Nov 17, 2025 5:44pm
@Daniel Clark Pls close out WO, unit has been retired.
Timeline
📋
Work Order Created Jun 20, 9:55 AM
Work Order:WO-01175124
Type:Preventive Maintenance
Priority:PSM
📅
Status: Ready for Scheduling by Lindsay SmithJun 20, 10:06 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:10m
👷
▶
2
Status: Assigned Jun 20, 11:55 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Mozammel Sajib
Technician:Daniel Clark
🚨14.0 business days
⏱️
Labor Added Jul 9, 5:16 PM
Type:Labor
Status:Open
Qty:0.5
🚨23.8 business days
⏱️
Labor Added Aug 9, 8:29 AM
Type:Labor
Status:Open
Qty:0.5
🚨25.0 business days
⏱️
▶
2
Labor Added Sep 12, 11:40 AM
Labor Added → Status: Completed
✔️
Status: Completed by Daniel Clark
From:Assigned, Completed
To:Completed, Closed
Duration in Previous:83d 23h, 0m
💵
Status: Billing Review by Brooke AlexanderSep 13, 9:54 AM
From:Closed
To:Billing Review
Duration in Previous:22h 11m
🚨43.0 business days
⏸️
Status: On Hold by Brooke AlexanderNov 12, 3:12 PM
From:Billing Review
To:On Hold
Duration in Previous:60d 6h
Bottlenecks
Assigned
Duration: 61.0 business days (threshold: 4.0 business hours)
Exceeded by 60.5 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Billing Review
Duration: 43.0 business days (threshold: 2.0 business days)