Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01177917 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 AdventHealth Avista Hospital — 100 Health Park Drive, Louisville CO, 80027

Jul 1, 2024 → Present

🟢 On Track
PSM Last business day of July 2024
Target: Jul 31, 2024
⚠ 653d overdue
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Jul 1, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
489.1 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Ready for Scheduling • 682 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

7/1/2024 1915 CM ack msg LM w/CW, RA; 6/2/2024 1208 RA unavail; 7/2/2024 1924 CW unavail; 2021 LM w/Hillary re NAR

Timeline

📋
2 Work Order Created Jul 1, 7:15 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Entered, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jul 16, 8:00 AM
Created
Jul 1, 7:15 PM
Invoice #
N/A

Details