Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01178556 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 VA Medical Center Lebanon — 1700 S Lincoln Ave, Lebanon PA, 17042

Jul 3, 2024 → Present

🟢 On Track
PSM Last business day of July 2024
Target: Jul 31, 2024
⚠ 653d overdue
⚠ Overdue
Created: Jul 3, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
487.3 days Total Age
⏱️
- Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 680 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

7/3/2024 1712 CM ack msg; LM w/BB,TB,MJ,TK; 7/5/2024 2037 CM LM w/Beth re compliance; 7/9/2024 1415 CM LM w/Beth re NAR

Timeline

📋
▶
2 Work Order Created Jul 3, 5:47 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Sep 10, 5:00 PM
Created
Jul 3, 5:47 PM
Invoice #
N/A

Details