Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01179494 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 VA Medical Center - Washington DC — 50 Irving St NW, Washington DC, 20422

Jul 9, 2024 → Present

🟢 On Track
PSM Last business day of July 2024
Target: Jul 31, 2024
⚠ 653d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jul 9, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
483.3 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 674 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

7/9/2024 1753 CM ack msg; LM w/CC,JF,LH; Malika for NN; 1857 JF decline; 2130 Malika okay for NN; 2136 LM w/NN; 7/11/2024 1225 LM w/Karen re NAR

Timeline

📋
▶
2 Work Order Created Jul 9, 5:57 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Aug 13, 9:00 AM
Created
Jul 9, 5:57 PM
Invoice #
N/A

Details