Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01179510 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 NYP Columbia Medical Center — 622 W. 168th Street, New York NY, 10032

Jul 9, 2024 → Present

🟢 On Track
PSM Last business day of July 2024
Target: Jul 31, 2024
⚠ 653d overdue
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jul 9, 2024 Due: Dec 31, 2024 (500 days overdue)
📅
483.2 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 674 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

7/9/2024 CM ack msg w/compliance; 1555 LM w/TB,SB,JB,CC,SC,KE,ME,JF,SF,NN,TO,TP,DR,ES; 1705 ME decline; 1858 JF decline; 2030 JaB decline; 7/11/2024 1434 CM LM w/Kelley re NAR

Timeline

📋
▶
2 Work Order Created Jul 9, 6:10 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Sep 24, 9:00 AM
Created
Jul 9, 6:10 PM
Invoice #
N/A

Details