📍 St Vincent Mercy Medical Center — 2213 Cherry Street, Toledo OH, 43608
Aug 6, 2024 → Present
🟢 On Track
PSM
SLA Clock
Last business day of August 2024 · Target: Aug 30, 2024
⚠ 486 biz days overdue
Active: 504 biz days
▶ Clock Running
Status: Created
Aug 6 → Aug 6, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Aug 6 → Aug 6, 2024
0 business days (counted)
Running total: 0 of ? biz days used
504d
▶ Clock Running
Status: Ready for Scheduling
Aug 6 → Aug 14, 2026
504 business days (counted)
Running total: 504 of ? biz days used
Created: Aug 6, 2024Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Aug 6 → Aug 6
Created
▶ Running
0
0
Aug 6 → Aug 6
Scheduled
▶ Running
0
0
Aug 6 → Aug 14
Ready for Scheduling
▶ Running
504
504
Coordinators0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Aug 6, 2024
Due: Dec 31, 2024 (591 days overdue)
📅
504.9 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Ready for Scheduling • 738 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
8/5/2024 1421 shifts from Jennifer - includes SB for 1100-1900; 8/6/2024 CM spoke w/SB - preference for 0800-1600; NEEDS SWITCHED WITH JENNIFER; 8/8/2024 1649 Jennifer validate SB for 0800-1600
Timeline
📋
▶
3
Work Order Created Aug 6, 1:07 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling