Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of August 2024 · Target: Aug 30, 2024
⚠ 486 biz days overdue
▶ Clock Running
Status: Created
Aug 6 → Aug 6, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Aug 6 → Aug 8, 2024
2 business days (counted)
Running total: 2 of ? biz days used
▶ Clock Running
Status: Scheduled
Aug 8 → Aug 8, 2024
0 business days (counted)
Running total: 2 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Aug 8 → Aug 13, 2024
3 business days (counted)
Running total: 5 of ? biz days used
▶ Clock Running
Status: Scheduled
Aug 13 → Aug 14, 2024
1 business day (counted)
Running total: 6 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Aug 14 → Aug 19, 2024
3 business days (counted)
Running total: 9 of ? biz days used
▶ Clock Running
Status: Scheduled
Aug 19 → Aug 19, 2024
0 business days (counted)
Running total: 9 of ? biz days used
495d
▶ Clock Running
Status: Ready for Scheduling
Aug 19 → Aug 14, 2026
495 business days (counted)
Running total: 504 of ? biz days used
Created: Aug 6, 2024
Today
Show SLA Clock Detail (8 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Aug 6 → Aug 6 |
Created |
▶ Running
|
0 |
0 |
| Aug 6 → Aug 8 |
Ready for Scheduling |
▶ Running
|
2 |
2 |
| Aug 8 → Aug 8 |
Scheduled |
▶ Running
|
0 |
2 |
| Aug 8 → Aug 13 |
Ready for Scheduling |
▶ Running
|
3 |
5 |
| Aug 13 → Aug 14 |
Scheduled |
▶ Running
|
1 |
6 |
| Aug 14 → Aug 19 |
Ready for Scheduling |
▶ Running
|
3 |
9 |
| Aug 19 → Aug 19 |
Scheduled |
▶ Running
|
0 |
9 |
| Aug 19 → Aug 14 |
Ready for Scheduling |
▶ Running
|
495 |
504 |
Coordinators
11.1 days
Over SLA
Created: Aug 6, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
3.8d in Ready for Scheduling
Longest Stage
🔄
5 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
3.8 days stuck in "Ready for Scheduling"
⏱️
Total Delay
6.7 business days over SLA thresholds
SLA vs Actual Time by Status
Scheduled
1.4d
/ 2.0d SLA
Ready for Scheduling
9.7d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
8/6/2024 1441 new request for 1100-1900; 1451 CM LM w/KR
Timeline
📋
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
0m
📅
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
2d 2h, 0m
👷
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
4d 23h
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
21h 2m
👷
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
5d 0h, 0m
Bottlenecks
Ready for Scheduling
Duration: 2.6 business days (threshold: 1.0 business days)
Exceeded by 1.6 business days
Ready for Scheduling
Duration: 3.3 business days (threshold: 1.0 business days)
Exceeded by 2.3 business days
Ready for Scheduling
Duration: 3.8 business days (threshold: 1.0 business days)
Exceeded by 2.8 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Sep 23, 12:00 PM