Last business day of August 2024 · Target: Aug 30, 2024
⚠ 486 biz days overdue
Active: 498 biz days
▶ Clock Running
Status: Created
Aug 14 → Aug 14, 2024
0 business days (counted)
Running total: 0 of ? biz days used
498d
▶ Clock Running
Status: Assigned
Aug 14 → Aug 14, 2026
498 business days (counted)
Running total: 498 of ? biz days used
Created: Aug 14, 2024Today
Show SLA Clock Detail (2 periods)
Period
Status
Clock
Biz Days
Running Total
Aug 14 → Aug 14
Created
▶ Running
0
0
Aug 14 → Aug 14
Assigned
▶ Running
498
498
Dispatch0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Aug 14, 2024
Due: Sep 14, 2024 (699 days overdue)
📅
499.0 daysTotal Age
⏱️
0.0d in EnteredLongest Stage
🔄
1 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Assigned • 730 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
💬 Activities, Notes & Communications
⚠️Problem Description
Note
13.08.2024 12:28:35 JUFOSTER
Once the quotation has been accepted, please create a service order, and assign it to the service employee group 98004017 (Lexington). This pricing is for evaluation. Final pricing will be given prior to any repairs.
📄Description
MOBILE 74FS KF40, IDP-7, FULL RANGE 110V
📞Call Description
VPD Bench Overhaul Trade
Oct 2, 2024 10:44am
@MICHAEL MCNAMARA Do we need to send a tech on this or should it be canceled? If we are sending a tech, is there a specific tech that should be sent? This is now past due and while it's in an assigned status, it is not in fact assigned to anyone. Thanks for your help!