📍 Danville Regional Medical Center — 142 South Main Street, Danville VA, 24541
Aug 14, 2024 → Dec 4, 2025
✅ Completed
P55 business days from creation
Target:Aug 21, 2024
🕐 Clock stopped: Completed (Dec 4)
✗ SLA Missed (470d late)
Dispatch0.0d
Coordinators346.2d
Billing11.9d
✗ SLA Missed
Dispatch
0.0 days
Coordinators
346.2 days
Over SLA
Billing
11.9 days
Over SLA
Created: Aug 14, 2024
Due: Nov 30, 2024
Completed: Dec 4, 2025 (368 days late)
📅
342.0 daysTotal Age
⏱️
257.8d in AssignedLongest Stage
🔄
10 transitionsStatus Changes
⚠️
351.9d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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Completed with significant delays
Invoiced • 638 days old
🚨
Primary Delay257.8 days stuck in "Assigned"
⏱️
Total Delay351.9 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
79.0d / 1.0d SLA
Assigned
267.2d / 0.5d SLA
Closed
1.3d / 1.0d SLA
Billing Review
11.9d / 2.0d SLA
Invoice Pending
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
12.5.25 hshaw - Tech closed WO with zero dollar, GE Portal this unit has control# 605410703 and still active.
3/11/25 RCook- Per MFranks in ASC call, reassign to Todd F.
PO #:
PO amount: $
🔧Work Performed
Informed from BioMed that unit replaced, scrapped
🔍Technician Findings
Informed from BioMed that unit replaced, scrapped
⚠️Problem Description
Asset has a bad display on the left side of the bed.
📄Description
Bed, Electric
Feb 3, 2025 12:35pm
I found this unit today. It is due for a pm. I did not find any issue with the display. Could someone clarify if the repair is needed or has been completed?
Dec 5, 2025 11:41am
@Jennifer Johnson please assist with this WO. GE Portal this unit has control# 605410703 and still active.
See the note; Informed from BioMed that unit replaced, scrapped.
PDF
PO Request for WO-01191282 S213AW0468 600331806
May 6, 2025
Timeline
📋
▶
2
Work Order Created Aug 14, 10:15 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Lindsay Smith
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
⏳4.0 business days
👷
▶
2
Status: Assigned Aug 19, 1:39 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Rhea Berry
Technician:Yves Dessin
🚨50.0 business days
👷
Technician Assigned by Mark FranksOct 25, 12:03 PM
Technician:Ray-Anthony Alston
🚨18.0 business days
👷
Technician Assigned by Jennifer JohnsonNov 19, 4:41 PM
Technician:a0h8Y00000JjEICQA3, Yves Dessin
🚨80.9 business days
👷
Technician Assigned by Rhea BerryMar 11, 2:59 PM
Technician:Todd Fogiel
🚨106.0 business days
👷
Technician Assigned by Stephanie RamenAug 5, 5:57 PM
Technician:Jim Kingery
⚠️6.8 business days
📅
Status: Ready for Scheduling by Stephanie RamenAug 13, 11:14 AM
From:Assigned
To:Ready for Scheduling
Duration in Previous:358d 21h
🚨49.0 business days
👷
▶
2
Technician Assigned Oct 20, 4:09 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Rhea Berry
From:Ready for Scheduling
To:Assigned
Duration in Previous:68d 4h
⚠️8.0 business days
📅
Status: Ready for Scheduling by Stephanie RamenOct 29, 10:12 AM
From:Assigned
To:Ready for Scheduling
Duration in Previous:8d 18h
🚨26.0 business days
👷
▶
2
Status: Assigned Dec 3, 11:48 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Jennifer Johnson
Technician:Christopher Carroll
⏳2.0 business days
✔️
Status: Completed by Christopher CarrollDec 4, 4:34 PM
From:Assigned, Completed
To:Completed, Closed
Duration in Previous:1d 4h, 0m
💵
Status: Billing Review by Hannah ShawDec 5, 11:39 AM
From:Closed
To:Billing Review
Duration in Previous:19h 4m
🚨12.0 business days
📄
▶
3
Status: Ready to Bill Dec 22, 4:17 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-249778
Bottlenecks
Ready for Scheduling
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Assigned
Duration: 257.8 business days (threshold: 4.0 business hours)
Exceeded by 257.3 business days
Ready for Scheduling
Duration: 49.0 business days (threshold: 1.0 business days)
Exceeded by 48.0 business days
Assigned
Duration: 7.5 business days (threshold: 4.0 business hours)
Exceeded by 7.0 business days
Ready for Scheduling
Duration: 26.0 business days (threshold: 1.0 business days)
Exceeded by 25.0 business days
Assigned
Duration: 1.9 business days (threshold: 4.0 business hours)
Exceeded by 1.4 business days
Closed
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.4 business hours
Billing Review
Duration: 11.9 business days (threshold: 2.0 business days)