📍 University of Miami Hospital — 1400 NW 12th Ave, Miami FL, 33136
Aug 20, 2024 → Present
🟢 On Track
PSM
SLA Clock
Last business day of August 2024 · Target: Aug 30, 2024
⚠ 486 biz days overdue
Active: 494 biz days
▶ Clock Running
Status: Created
Aug 20 → Aug 20, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Aug 20 → Aug 20, 2024
0 business days (counted)
Running total: 0 of ? biz days used
494d
▶ Clock Running
Status: Ready for Scheduling
Aug 20 → Aug 14, 2026
494 business days (counted)
Running total: 494 of ? biz days used
Created: Aug 20, 2024Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Aug 20 → Aug 20
Created
▶ Running
0
0
Aug 20 → Aug 20
Scheduled
▶ Running
0
0
Aug 20 → Aug 14
Ready for Scheduling
▶ Running
494
494
Dispatch0.0d
Coordinators0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Aug 20, 2024
Due: Dec 31, 2024 (591 days overdue)
📅
495.0 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Ready for Scheduling • 724 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
8/20/24 1010 LM w/LH; 8/22/2024 1307 CM 2nd msg w/LH; 1317 LH decline; 8/27/2024 2031 CM LM w/Joey re still a need? 2209 still a need; 8/28/2024 2142 LM w/KR; 8/30/2024 1751 LM w/Joey re NAR
Timeline
📋
▶
3
Work Order Created Aug 20, 10:07 AM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling