Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01204387 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Poudre Valley Hospital — 1024 Leamy Ave, Fort Collins CO, 80524

Oct 1, 2024 → Present

🟢 On Track
PSM
SLA Clock
Last business day of October 2024 · Target: Oct 31, 2024
⚠ 444 biz days overdue
Active: 465 biz days
▶ Clock Running
Status: Scheduled
Oct 1 → Oct 1, 2024
0 business days (counted)
Running total: 0 of ? biz days used
465d
▶ Clock Running
Status: Ready for Scheduling
Oct 1 → Aug 14, 2026
465 business days (counted)
Running total: 465 of ? biz days used
Created: Oct 1, 2024 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Oct 1 → Oct 1 Scheduled ▶ Running 0 0
Oct 1 → Aug 14 Ready for Scheduling ▶ Running 465 465
⚠ Overdue
Created: Oct 1, 2024 Due: Dec 31, 2024 (591 days overdue)
📅
465.8 days Total Age
⏱️
- Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 681 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

10/1/2024 1345 CM ack msg; -LM w/Hillary re compliance; LM w/RA,BB,DC,LH,MJ,SR,ES; 10/3/2024 1902 LM w/Hillary re NAR

Timeline

📋
▶
2 Work Order Created Oct 1, 1:49 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Dec 3, 12:00 PM
Created
Oct 1, 1:49 PM
Invoice #
N/A

Details