Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Rhode Island Hospital — 593 Eddy St, Providence RI, 02903
Oct 17, 2024 → May 10, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 17 → Oct 17 | Created | ▶ Running | 0 | 0 |
| Oct 17 → Oct 17 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Oct 17 → May 1 | Scheduled | ▶ Running | 133 | 133 |
| May 1 → May 1 | Entered | ▶ Running | 0 | 133 |
| May 1 → May 23 | Ready for Scheduling | ▶ Running | 16 | 149 |
| May 23 → May 23 | Ready for Release | ⏸ Paused | 0 | — |
| May 23 → May 27 | Ready for Scheduling | ▶ Running | 1 | 150 |
| May 27 → May 27 | Ready for Release | ⏸ Paused | 0 | — |
| May 27 → Sep 5 | Ready for Scheduling | ▶ Running | 70 | 220 |
| Sep 5 → Mar 9 | Ready for Release | ⏸ Paused | 123 | — |
| Mar 9 → Apr 12 | Scheduled | ▶ Running | 24 | 244 |
| Apr 12 → Apr 21 | Completed | ▶ Running | 7 | 251 |
| Apr 21 → May 10 | Scheduled | ▶ Running | 13 | 264 |
FMessak- 4-12-2026- waiting on Customer to sign ANR form
03/09/2026 RArnold - Dispatching to Fady per his request
03/03/2026 YEspino Called 401-398-9924 to follow up with Michele over the devices in question. Was unable to speak to her or leave a message. The line drops after only ringing a couple times
02/16/2026 mklose emailed POC offer Joseph week of Feb 23
01/29/2026 YEspino Called 401-398-9924 to speak to Michele over the 5 Vents in question. Was able to speak to her and she asked for a follow up email because she hasn't had time to look for the devices in question.
01/15/2026 Mklose emailed POC offer Joseph January 22nd
12/10/2025 YEspino Called 401-398-9924 to follow up with Michele over the previous email sent. Was unable to speak to her so i left a message.
03/09/2026 RArnold - Dispatching to Fady per his request
11/05/2025 YEspino Called 401-398-9924 to follow up with Michele over the previous email sent to verify the V60 Vents in question. Was able to speak to Michele and she advised she is currently still working on this. Advised i would give her some more time and then follow back up with her.
10/20/2025 MHamersley - called 401-398-9924, spoke to Michele, sent email to new address: mharris9@brownhealth.org
09/17/2025 YEspino Called 401-398-9924 to follow up with Michele over the previous email sent. Was unable to speak to her or leave a message.
09/05/2025 YEspino Called 401-398-9924 to speak to Michele to follow up on the previous email sent to verify the devices in question. Was able to speak to Michele and she advised she hasn't had time to look into them. Advised i would call her back next week to follow up .
07/24/2025 YEspino Called 401-398-9924 to speak to Michele over the devices in question. Was able to speak to Michele and she asked for an email to be sent out to her so that she could look into the devices in question.
02/04/2025 SRobinson- Sent email to Michelle and Bishal to see if they can have the remaining devices available for 02/12 for April.
01/13/2025 SRobinson- Sent an email to try and schedule april for 01/22/25.
10/17/2024 SRobinson- Created follow up WO for the remaining devices left on this case. (Old WO-01206242) Dispatching WO to April to return/consume parts.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03182986 | Labor | Open | 0.25 | $95.00 | Apr 12, 8:18 AM |
| WL-03182987 | Labor | Open | 0.25 | $155.00 | Apr 12, 8:18 AM |
| WL-03182988 | Labor | Open | 1 | $0.00 | Apr 12, 8:18 AM |
| WL-03182990 | Expenses | Open | 1 | $0.00 | Apr 12, 8:19 AM |
| WL-03182991 | Travel | Open | 82 | $0.00 | Apr 12, 8:19 AM |
| WL-03224554 | Labor | Open | 0.016666666666667 | $38.00 | May 13, 11:13 AM |