📍 Walter Reed National Military Medical Center — 8901 Wisconsin Ave, Bethesda MD, 20889
Nov 19, 2024 → Present
🟢 On Track
PSM
SLA Clock
Last business day of November 2024 · Target: Nov 29, 2024
⚠ 426 biz days overdue
Active: 432 biz days
▶ Clock Running
Status: Created
Nov 19 → Nov 19, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Nov 19 → Nov 19, 2024
0 business days (counted)
Running total: 0 of ? biz days used
432d
▶ Clock Running
Status: Ready for Scheduling
Nov 19 → Aug 14, 2026
432 business days (counted)
Running total: 432 of ? biz days used
Created: Nov 19, 2024Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Nov 19 → Nov 19
Created
▶ Running
0
0
Nov 19 → Nov 19
Scheduled
▶ Running
0
0
Nov 19 → Aug 14
Ready for Scheduling
▶ Running
432
432
Dispatch0.0d
Coordinators0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Nov 19, 2024
Due: Dec 31, 2024 (591 days overdue)
📅
433.0 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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Generating AI analysis...
On Track
Ready for Scheduling • 633 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
11/19/24 1030 LM w/DR; 11/20/2024 0922 DR may have PTO; 1210 LM w/Karen re compliance; 11/25/2024 1451 CM 2nd msg w/DR; 12/2/2024 1306 CM 3rd msg w/DR; 1459 LM w/Karen re NAR
Timeline
📋
▶
3
Work Order Created Nov 19, 10:34 AM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling