Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of December 2024 · Target: Dec 31, 2024
⚠ 405 biz days overdue
▶ Clock Running
Status: Created
Dec 4 → Dec 4, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Dec 4 → Dec 5, 2024
1 business day (counted)
Running total: 1 of ? biz days used
422d
▶ Clock Running
Status: Ready for Scheduling
Dec 5 → Aug 14, 2026
422 business days (counted)
Running total: 423 of ? biz days used
Created: Dec 4, 2024
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Dec 4 → Dec 4 |
Created |
▶ Running
|
0 |
0 |
| Dec 4 → Dec 5 |
Scheduled |
▶ Running
|
1 |
1 |
| Dec 5 → Aug 14 |
Ready for Scheduling |
▶ Running
|
422 |
423 |
Created: Dec 4, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
1.5d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
1.5 days stuck in "Scheduled"
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
1.5d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
12/4/2024 1433 CM ack msg; LM w/CC; CC decline; 1431 LM w/Virginia re no experienced educators avail; 12/9/2024 1350 LM w/Virginia; 12/10/2024 1322 Virginia wants internal
Virginia wants resource who has been at location
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
19h 2m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Jan 20, 8:00 AM