Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of December 2024 · Target: Dec 31, 2024
⚠ 405 biz days overdue
▶ Clock Running
Status: Created
Dec 13 → Dec 13, 2024
0 business days (counted)
Running total: 0 of ? biz days used
416d
▶ Clock Running
Status: Ready for Scheduling
Dec 13 → Aug 14, 2026
416 business days (counted)
Running total: 416 of ? biz days used
Created: Dec 13, 2024
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Dec 13 → Dec 13 |
Created |
▶ Running
|
0 |
0 |
| Dec 13 → Aug 14 |
Ready for Scheduling |
▶ Running
|
416 |
416 |
Created: Dec 13, 2024
Due: Dec 31, 2024 (591 days overdue)
⏱️
0.0d in Scheduled
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Scheduled
0.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
12/13/2024 1436 CM LM w/LH, TK, CW, SB; 1442 SB decline, 1448 CW decline; TK unsure; 1436 chg from T-Th to Th-F + M-T; 1213 LH decline; 1629 LM w/Ann Marie re NAR
Timeline
📋
Work Order:
WO-01223678
Type:
CSOL Services
Priority:
PSM
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
16m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Jan 20, 8:00 AM