Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01226617 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Nebraska Methodist Hospital — 8303 Dodge Street,, Omaha NE, 68114

Dec 30, 2024 → Present

🟢 On Track
PSM
SLA Clock
Last business day of December 2024 · Target: Dec 31, 2024
⚠ 405 biz days overdue
Active: 406 biz days
▶ Clock Running
Status: Created
Dec 30 → Dec 30, 2024
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Dec 30 → Dec 30, 2024
0 business days (counted)
Running total: 0 of ? biz days used
406d
▶ Clock Running
Status: Ready for Scheduling
Dec 30 → Aug 14, 2026
406 business days (counted)
Running total: 406 of ? biz days used
Created: Dec 30, 2024 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Dec 30 → Dec 30 Created ▶ Running 0 0
Dec 30 → Dec 30 Scheduled ▶ Running 0 0
Dec 30 → Aug 14 Ready for Scheduling ▶ Running 406 406
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Dec 30, 2024 Due: Dec 31, 2024 (591 days overdue)
📅
406.6 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 592 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

12/30/2024 1417 CM ack msg; LM w/JB, BB, JBu, SC, ME, MJ, NN, TO, KR; 12/31/24 1300 LM w/Tracey re compliance; 1/3/2025 1216 CM LM w/Tracey re NAR

Timeline

📋
▶
3 Work Order Created Dec 30, 2:15 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Caitlin Mcgee
From: Entered
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Caitlin Mcgee
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 1m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Feb 18, 8:00 AM
Created
Dec 30, 2:15 PM
Invoice #
N/A

Details