Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01231811 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 Emory Decatur Hospital — 2701 N Decatur Rd, Decatur GA, 30033

Jan 2, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2025 · Target: Jan 31, 2025
⚠ 384 biz days overdue
Active: 404 biz days
▶ Clock Running
Status: Created
Jan 2 → Jan 2, 2025
0 business days (counted)
Running total: 0 of ? biz days used
404d
▶ Clock Running
Status: Assigned
Jan 2 → Aug 14, 2026
404 business days (counted)
Running total: 404 of ? biz days used
Created: Jan 2, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Jan 2 → Jan 2 Created ▶ Running 0 0
Jan 2 → Aug 14 Assigned ▶ Running 404 404
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jan 2, 2025 Due: Mar 31, 2025 (501 days overdue)
📅
404.8 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
7 lines Work Details
🚩
3 visits On-Site Trips
📋
Coordinator Scheduling
🚩
3 On-Site Visits
3 on-site visits — why were multiple trips needed?
Visit 1 Mar 18, 2025
Visit 2 Mar 19, 2025
Visit 3 Mar 31, 2025

AI Analysis

Powered by OpenAI
Generating AI analysis...
On Track
Assigned • 589 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes
3/31/25 - TGifford; This is not an Emory bed; duplicate WO for asset located at separate facility.; please check component data. Email sen
🔍 Technician Findings
CNL - 3/18/25 CNL - 3/19/25 CNL - 3/31/25; Bed does not belong to any of the Emory (DOU)Hospitals;
⚠️ Problem Description
Preventive Maintenance
📄 Description
Bed, Electric

Timeline

📋
Work Order Created Jan 2, 12:35 PM
Work Order: WO-01231811
Type: Preventive Maintenance
Priority: PSM
👷
▶
2 Technician Assigned Jan 2, 12:51 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Maggie Barnes
From: Ready for Scheduling
To: Assigned
Duration in Previous: 16m
🚨 53.0 business days
⏱️
3x Labor Added Mar 19, 4:28 PM
Type: Labor, Travel
Status: Open
Qty: 0.5, 1, 33
⏳ 2.9 business days
⏱️
3x Labor Added Mar 21, 7:08 PM
Type: Labor, Travel
Status: Open
Qty: 0.5, 1.3333333333333
⚠️ 6.6 business days
⏱️
Labor Added Mar 31, 5:16 PM
Type: Labor
Status: Open
Qty: 0.75

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Torre Gifford
Scheduled
N/A
Created
Jan 2, 12:35 PM
Invoice #
N/A

Work Details (7)

Name Type Status Qty Amount Date
WL-02721565 Labor Open 0.5 $0.00 Mar 19, 4:28 PM
WL-02721566 Labor Open 1 $0.00 Mar 19, 4:28 PM
WL-02721567 Travel Open 33 $0.00 Mar 19, 4:28 PM
WL-02725312 Labor Open 0.5 $0.00 Mar 21, 7:08 PM
WL-02725313 Labor Open 1.3333333333333 $0.00 Mar 21, 7:08 PM
WL-02725314 Travel Open 33 $0.00 Mar 21, 7:08 PM
WL-02737502 Labor Open 0.75 $0.00 Mar 31, 5:16 PM

Details