Last business day of January 2025 · Target: Jan 31, 2025
⚠ 248 biz days overdue
Active: 268 biz days
Paused: 183 biz days
236d
▶ Clock Running
Status: Created
Jan 2 → Dec 12, 2025
236 business days (counted)
Running total: 236 of ? biz days used
⏸158d
⏸ Clock Paused
Status: Ready for Release
Dec 12 → Jul 31, 2026
158 business days (not counted)
▶ Clock Running
Status: Assigned
Jul 31 → Jul 31, 2026
0 business days (counted)
Running total: 236 of ? biz days used
▶ Clock Running
Status: Scheduled
Jul 31 → Aug 3, 2026
1 business day (counted)
Running total: 237 of ? biz days used
▶ Clock Running
Status: Entered
Aug 3 → Aug 3, 2026
0 business days (counted)
Running total: 237 of ? biz days used
⏸ Clock Paused
Status: Ready for Release
Aug 3 → Sep 2, 2026
22 business days (not counted)
▶ Clock Running
Status: Ready for Scheduling
Sep 2 → Sep 17, 2026
10 business days (counted)
Running total: 247 of ? biz days used
▶ Clock Running
Status: Assigned
Sep 17 → Sep 17, 2026
0 business days (counted)
Running total: 247 of ? biz days used
▶ Clock Running
Status: Scheduled
Sep 17 → Oct 13, 2026
17 business days (counted)
Running total: 264 of ? biz days used
▶ Clock Running
Status: Entered
Oct 13 → Oct 13, 2026
0 business days (counted)
Running total: 264 of ? biz days used
▶ Clock Running
Status: Assigned
Oct 13 → Oct 13, 2026
0 business days (counted)
Running total: 264 of ? biz days used
▶ Clock Running
Status: Scheduled
Oct 13 → Oct 19, 2026
4 business days (counted)
Running total: 268 of ? biz days used
▶ Clock Running
Status: Entered
Oct 19 → Oct 19, 2026
0 business days (counted)
Running total: 268 of ? biz days used
⏸ Clock Paused
Status: Ready for Release
Oct 19 → Oct 22, 2026
3 business days (not counted)
Created: Jan 2, 2025Today
Show SLA Clock Detail (14 periods)
Period
Status
Clock
Biz Days
Running Total
Jan 2 → Dec 12
Created
▶ Running
236
236
Dec 12 → Jul 31
Ready for Release
⏸ Paused
158
—
Jul 31 → Jul 31
Assigned
▶ Running
0
236
Jul 31 → Aug 3
Scheduled
▶ Running
1
237
Aug 3 → Aug 3
Entered
▶ Running
0
237
Aug 3 → Sep 2
Ready for Release
⏸ Paused
22
—
Sep 2 → Sep 17
Ready for Scheduling
▶ Running
10
247
Sep 17 → Sep 17
Assigned
▶ Running
0
247
Sep 17 → Oct 13
Scheduled
▶ Running
17
264
Oct 13 → Oct 13
Entered
▶ Running
0
264
Oct 13 → Oct 13
Assigned
▶ Running
0
264
Oct 13 → Oct 19
Scheduled
▶ Running
4
268
Oct 19 → Oct 19
Entered
▶ Running
0
268
Oct 19 → Oct 22
Ready for Release
⏸ Paused
3
—
Holding418.1d (excluded)
Coordinators34.4d
⚠ Overdue
Holding(excluded from total)
418.1 days
Coordinators
34.4 days
Over SLA
Created: Jan 2, 2025
Due: Dec 31, 2026 (70 days left)
📅
451.5 daysTotal Age
⏱️
236.5d in On HoldLongest Stage
🔄
8 transitionsStatus Changes
⚠️
27.4d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Generating AI analysis...
Behind Schedule - Needs Attention
Ready for Release • 657 days old
🚨
Primary Delay236.5 days stuck in "On Hold"
⏱️
Total Delay27.4 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
On Hold
236.5d
Ready for Release
181.7d
Scheduled
23.8d / 2.0d SLA
Ready for Scheduling
10.5d / 1.0d SLA
Assigned
0.0d / 0.5d SLA
💬 Activities, Notes & Communications
⚠️Problem Description
Please Perform PM: PM Checklist can be found as a link in the work order under WO actions
If Kiosk is not on the Sales floor request to speak to a manager to find out if kiosk is being stored in the back room or if it was disposed. Offer to help bring the kiosk to the salesfloor or advise that EMSAR can replace a disposed kiosk. If store does not want to bring the kiosk out of storage or if kiosk was disposed, close out work order with Repair code '37 Store intervention required' and document who you spoke with and outcome of conversation. Labor line shall be a trip charge.
***Important: Please make sure to document if kiosk is disposed or in storage***
If kiosk fails a PM, checklist is still required to be completed. Please use Code 35 - Follow up needed and detail in the Tech Findings, Work Performed and Final condition the result and cause for a follow up. Close out the work order. Dispatch will create a follow up repair work order to send parts.
📄Description
Model 300 with Backboard
Timeline
📋
Work Order Created Jan 2, 3:15 PM
Work Order:WO-01232703
Type:Preventive Maintenance
Priority:PSM
🚨237.0 business days
✅
Status: Ready for Release by Stephanie RamenDec 12, 1:08 PM