Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Kindred Hospital Melbourne — 765 W. NASA Blvd., Melbourne FL, 32901
Jan 30, 2025 → Jun 13, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 30 → Jan 30 | Created | ▶ Running | 0 | 0 |
| Jan 30 → May 23 | Ready for Scheduling | ▶ Running | 80 | 80 |
| May 23 → Mar 9 | Ready for Release | ⏸ Paused | 194 | — |
| Mar 9 → May 24 | Scheduled | ▶ Running | 54 | 134 |
| May 24 → May 25 | Completed | ▶ Running | 0 | 134 |
| May 25 → May 25 | Scheduled | ▶ Running | 0 | 134 |
04/13/2026 YEspino Fady to close WO out.
03/09/2026 RArnold - Dispatching to Fady per his request
02/17/2026 YEspino Called 909-654-1886 to speak to Shawn Steinberger to verify the vent in question. not a good contact, This number is out of service.
02/05/2026 ALuman - working to locate device with POC so the FCO can be completed
02/04/2026 YEspino Called 321-733-5725 to follow up with Mark over the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody or leave a message.
01/05/2026 YEspino Called 321-733-5725 to speak to Mark over the previous email sent to verify the device in question. Asked to be transferred over to the biomed dept but was unable to speak to anybody so i left a message.
12/17/2025 YEspino Called 321-733-5725 to speak to Mark over the previous email sent to verify the device in question. Was unable to speak to anybody or leave a message.
12/15/2025 YEspino Called 321-733-5725 to speak to Mark over the previous email sent. Was unable to speak to him or leave a message because i couldn't get past the main menu to speak to the operator.
11/05/2025 YEspino Called 321-733-5725 to speak to Mark over the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to Mark so i left a message.
11/04/2025 MHamersley - called 321-733-5725, pressed 2 for Clin Depts, phone disconnected while listening to other options; called 251-923-8984, busy signal; called 321-733-5725, xfer to Bio Med, called went to Mark Porter's VM/LM; sent email: mark.porter@philips.com
V60 Ventilator 100141922
10/20/2025 ALuman - called Main Line 321-733-5725. Pressed 2 for clinical depts. pressed 2 for Respiratory. Automated message stated "sorry this number did not answer" and immediately returned to main menu. returned and asked Operator to transfer to Biomed or CE. No answer, left VM for Mark Porter
10/15/2025 YEspino Called 321-733-5725 to speak to the Respt dept to verify the device in question. Asked to be transferred over to the Respt dept, Was unable to speak to anybody so i left a message.
09/25/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the Respt dept because the operator advised they did not have a biomed. Was unable to speak to anybody so i left a message.
09/17/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the Respt dept, but was unable to speak to anybody so i left a message.
09/17/2025 YEspino Received an email back from Matthew advising that he no longer is the contact for Kindred accounts. Must call the hospital to speak to biomed or the Respt dept.
09/17/2025 ALuman - sent follow up email to Matt Anderson asking him to confirm if this last device is still onsite after no response to previous contact attempts
09/05/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept, but was unable to speak to anybody so i left a message.
08/27/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept, but was unable to speak to anybody so i left a message.
08/27/2025 YEspino Called 386-453-0848 to follow-up with Matthew over the previous email sent to verify the device in question. Went straight to vm so i left a message.
08/22/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept, but was unable to speak to anybody or leave a message because the mailbox is full.
08/22/2025 YEspino Called 386-453-0848 to follow up with Matthew over the previous email sent. Was sent to vm so i left a message. Will also send a follow up email.
08/18/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept, Was unable to talk to anybody so i left a message.
08/18/2025 YEspino Called 386-453-0848 to follow up with Matthew over the previous email in question. Was sent to vm so i left a message.
08/12/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept,but was unable to speak to anybody or leave a message because the mailbox was full.
08/12/2025 YEspino Called 386-453-0848 to speak to Matthew over the previous email sent to verify the device in question. Went to vm but then hung up right after stopping me from leaving a message.
08/07/2025 YEspino Called 386-453-0848 to speak to Matthew to verify the device in question. Was unable to speak to him so i left a message. Will be sending an email :matthew.anderson@philips.com
07/25/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody so i left a message.
07/15/2025 ALuman - called main hospital line 321-733-5725. Operator transferred me to Biomed. No answer, left VM for Mark Porter
We received an email from Omar in the end of June that all Kindred locations are no longer supported by Philips biomed and have since switched to GE Biomed. All of our old POCs are no longer valid
07/09/2025 YEspino Called 321-704-4105 to speak to Aaron to verify the device in question. Went straight to vm and was unable to leave a message because the vm was full.
07/09/2025 YEspino Called 386-453-0848 to speak to Matthew over the device in question. Was sent to vm so i left a message.
07/09/2025 YEspino Called 321-733-5725 to verify the Vent in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody or leave a message because the mailbox was full.
06/30/2025 YEspino Called 321-704-4105 to speak to Aaron Sherief to verify the device in question. Was unable to speak to them or leave a message because it went straight to vm and no mailbox has been set up.
06/30/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept, was unable to speak to anybody or leave a message because the mailbox is full.
06/18/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody or leave a message because the mailbox is full.
05/20/2025 YEspino Called 386-453-0848 to speak to Matthew to verify the V60 Vent in question. Was able to speak to Matthew and he advised that Philips has lost all the Kindred accounts.
03/19/2025 YEspino Called 321-733-5725 to verify the device in question. Asked to be transferred over to the biomed dept but was unable to speak to anybody so i left a message.
03/19/2025 YEspino Called 386-453-0848 to speak to Matthew Anderson to verify the device in question. Was unable to speak to him so i left a message.
01/30/2025 ALuman - follow up for 1 IP. Working with POC to locate and reschedule
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03237385 | Labor | Open | 0.25 | $95.00 | May 24, 4:37 PM |
| WL-03237386 | Labor | Open | 2 | $155.00 | May 24, 4:37 PM |
| WL-03237387 | Travel | Open | 68 | $0.00 | May 24, 4:52 PM |
| WL-03237388 | Travel | Open | 68 | $0.00 | May 24, 4:52 PM |
| WL-03260388 | Labor | Open | - | $38.00 | Jun 15, 6:33 AM |