Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Saint Luke's East-Lees Summit — 100 NE Saint Lukes Blvd, Lees Summit MO, 64063
Jan 30, 2025 → Sep 11, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → Apr 30 | Ready for Release | ⏸ Paused | 131 | — |
| Apr 30 → Aug 28 | Ready for Scheduling | ▶ Running | 83 | 263 |
| Aug 28 → Sep 4 | Scheduled | ▶ Running | 5 | 268 |
| Sep 4 → Sep 5 | Tech On Site | ▶ Running | 0 | 268 |
| Sep 5 → Sep 5 | Completed | ▶ Running | 0 | 268 |
| Sep 5 → Sep 11 | Incomplete | ▶ Running | 4 | 272 |
10/06/2026 MNewman - Invoice rejected. "only 1 device was completed; however charging for 2 please advise LF" Emailed Philips advising of ANR
09/03/2026 HWilliams - Updating sched date as FSE Bennet was able to get onsite today.
08/28/2026 HWilliams - Email to Mark bounced. Called 816-347-5000, Xfer to biomed who advised new POC is Cliff Allen and trans to VM/LM and FU with email to csallen@saint-lukes.org
08/28/2026 HWilliams - Called 913-217-8032, VM/LM to schedule for 9/4/26. FU with email. msporter@saint-lukes.org
08/19/2026: ARoosa - scheduling on hold due to parts on back order.
07/08/2026 YEspino Reached out to the planner to get a good date to try and get this site scheduled out.
06/02/2026 MHamersley - Planner is in email contact w/ POC to schedule when device & FSE are available
04/30/2026 ARoosa - Recvd email from Mark Porter stating both devices still are in need of service and would like to proceed.
04/29/2026: ARoosa - Called 816-347-5000, Xfer to biomed, Spoke to lady who said I need Mark, Was xfer to Mark Porter who said he thought these devices was all already done but I could send email to him to check SN's and see if he can find service report. msporter@saint-lukes.org
04/22/2026 YEspino Called 816-648-4456 to speak to Tyler Tryon to verify the devices in question. Not a good contact this number is out of service.
04/22/2026 YEspino Called 816-347-4954 to speaki to Kristen Walthers to verify the devices in question. Was unable to speak to her so i left a message.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03357042 | Expenses | Open | 1 | $0.00 | Aug 28, 12:24 PM |
| WL-03367793 | Labor | Open | 1.5 | $100.00 | Sep 3, 10:37 PM |
| WL-03367794 | Labor | Open | 5 | $310.00 | Sep 3, 10:37 PM |
| WL-03367795 | Expenses | Open | 1 | $0.00 | Sep 3, 10:37 PM |
| WL-03367796 | Expenses | Open | 1 | $0.00 | Sep 3, 10:37 PM |
| WL-03367797 | Expenses | Open | 1 | $0.00 | Sep 3, 10:37 PM |
| WL-03367798 | Expenses | Open | 1 | $0.00 | Sep 3, 10:37 PM |
| WL-03367799 | Expenses | Open | 1 | $0.00 | Sep 3, 10:37 PM |
| WL-03367800 | Expenses | Open | 1 | $0.00 | Sep 3, 10:37 PM |
| WL-03367801 | Expenses | Open | 1 | $0.00 | Sep 3, 10:37 PM |
| WL-03369833 | Expenses | Open | 1 | $0.00 | Sep 4, 8:51 PM |
| WL-03389867 | Labor | Open | - | $76.00 | Sep 18, 4:27 PM |