Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 St Lukes Hospital — 1026 A Ave NE, Cedar Rapids IA, 52402
Jan 30, 2025 → Jun 20, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → Jun 3 | Ready for Release | ⏸ Paused | 154 | — |
| Jun 3 → Jun 3 | Ready for Scheduling | ▶ Running | 0 | 180 |
| Jun 3 → Jun 4 | Ready for Release | ⏸ Paused | 1 | — |
| Jun 4 → Jun 5 | Ready for Scheduling | ▶ Running | 1 | 181 |
| Jun 5 → Jun 17 | Scheduled | ▶ Running | 8 | 189 |
| Jun 17 → Jun 21 | Tech On Site | ▶ Running | 1 | 190 |
06/09/2026 mkose reassign to Carlos, email poc
06/05/2026 HWilliams - Recvd email back from POC confirming 6/17/26 for FSE Bennet. Sent confirmation email back and dispatched FSE.
don.gudenkauf@unitypoint.org
06/05/2026 HWilliams - Called Don 319-213-4138, VM/LM. FU with email.
don.gudenkauf@unitypoint.org
06/04/2026 ARoosa - Recvd. email from Don at don.gudenkauf@unitypoint.org stating he has confirmed this device and it's in a busy room, wants to know if we can send the new gas module to him attention Don Gudenkauf at 1026 A Ave. NE. Cedar Rapids, IA 52402 and he can swap it himself and have our FSE come back to pick up the old one. I sent reply email thanking him for confirmation and let him know our planner will be reaching out to further assist and schedule.
06/03/2026: ARoosa - Called 319-213-4138, Spoke to Don Gudenkauf he stated he thought he had someone follow up with us however he will get with the person who is supposed to be checking on all their devices to see if anymore units are affected and have him get back with me.
05/26/2026 ARoosa - Sent fu email to Don at don.gudenkauf@unitypoint.org asking him if he has checked his other devices like he had told me he wanted to do before he scheduled the one device we have listed or if he is ready to schedule the one device he confirmed with me over the phone.
05/19/2026 ARoosa - Sent fu email to don.gudenkauf@unitypoint.org to see if he is ready for us to schedule device for remediation since he had already confirmed device SN but wanted to see if he has any other affected devices first.
05/13/2026: ARoosa - Called 319-369-7211, xfer to biomed, went to support services Sam xfer me to Don who verified SN during our conversation. He asked me to send email to don.gudenkauf@unitypoint.org so he has paper trail as well as he can check for possible other effected devices. He did state he will probably opt to change these out himself because of the location of device and he is fine with us sending an FSE to pick up the old one.
05/07/2026 ARoosa - Found email for Tim Bryan sending email to timothy.bryan@unitypoint.org
05/07/2026: ARoosa - Called 319-369-7211, xfer to biomed, Tim Brian biomed Supervisor, VM/LM
04/28/2026: ARoosa - Called 319-369-7211, Xfer to biomed, Xfer to Don VM/LM. Sending email to don.gudenkauf@unitypoint.org
04/20/2026: ARoosa - Called 319-369-7211, Xfer to biomed, Spoke to Sam who xfer me to Don biomed VM/LM
03/12/2026 MHamersley - called 319-369-7361, call went to Chad Cronbaugh, Clinical Asset Mgmt - VM/LM; sent email: chad.cronbaugh@unitypoint.org
IntelliVue G7m DE43804225
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03263602 | Labor | Open | 0.75 | $0.00 | Jun 17, 1:57 PM |
| WL-03263603 | Labor | Open | 0.75 | $50.00 | Jun 17, 1:57 PM |
| WL-03263604 | Labor | Open | 0.5 | $155.00 | Jun 17, 1:57 PM |
| WL-03263605 | Expenses | Open | 1 | $0.00 | Jun 17, 1:57 PM |
| WL-03263606 | Expenses | Open | 1 | $0.00 | Jun 17, 1:57 PM |
| WL-03263607 | Travel | Open | 5 | $0.00 | Jun 17, 1:57 PM |
| WL-03263608 | Travel | Open | 5 | $0.00 | Jun 17, 1:57 PM |
| WL-03263670 | Labor | Open | 1 | $0.00 | Jun 17, 2:59 PM |
| WL-03268213 | Labor | Open | 0.5 | $0.00 | Jun 20, 9:04 PM |
| WL-03268844 | Labor | Open | - | $38.00 | Jun 22, 11:04 AM |