Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Copley Memorial Hospital — 2000 Ogden Ave, Aurora IL, 60504
Jan 30, 2025 → Jun 12, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → May 21 | Ready for Release | ⏸ Paused | 146 | — |
| May 21 → Jun 5 | Ready for Scheduling | ▶ Running | 10 | 190 |
| Jun 5 → Jun 12 | Scheduled | ▶ Running | 5 | 195 |
| Jun 12 → Jun 12 | Tech On Site | ▶ Running | 0 | 195 |
06/05/2026 HWilliams - Called 224) 275-3210, spoke to Eric to Sched for FSE Bennet to be onsite on 5/12/26 to complete remediation of the devices. Eric did confirm that they have 3 devices in one area of the hospital and 1 device in a different location in the hospital. Sending confirmation email and dispatching FSE.
enrique.delavega@trimedx.com
05/21/2026 ARoosa - Recvd. email from Eric confirming 3 of 4 devices SN DE43804539 does not show in his data base. Sent reply email thanking him for response and letting him know planner will reach out to schedule.
05/20/2026 ARoosa - Sent fu email to Enrique.DeLaVega@trimedx.com Eric asking if he has located these devices.
05/19/2026 YEspino Called 224-275-3210 to follow up with Eric over the devices in question. Was unable to speak to him or leave a message because the call was picked up and then dropped. Will try back later.
05/15/2026 ARoosa - Sent fu email to Eric at De La Vega, Enrique R. <Enrique.DeLaVega@trimedx.com> asking him to confirm devices.
05/08/2026 HWilliams - Called (224) 2753210, spoke with Eric and only 1 of the SN's was in the previous email. Following up with an email including all 4 SN's so he can look to see where they are and get back with me.
Enrique.DeLaVega@trimedx.com
04/28/2026 ARoosa - Sent fu email to Eric at Enrique.DeLaVega@trimedx.com, looping in new planner heather Williams and asking for update on device.
04/20/2026 ARoosa - Central recvd email from Eric De la Vega asking planner to contact him, however she is no longer planner for this area so I am forwarding email to new planner.
03/09/2026: ARoosa - sent FU email to Lash, Kenneth E. <kenneth.lash@trimedx.com>, De La Vega, Enrique R. <Enrique.DeLaVega@trimedx.com> to follow up on device in question.
01/12/2026 Rbailey - Rcvd call from 708.368.0482 Kenneth Lash. He believed this device was at a different location. He was going to have his tech Eric. He said to email him the information for him to FU
kenneth.lash@trimedx.com
01/12/2026 Rbailey - Called 630.978.6200 Xfer'd to BioMed/Trimedx spoke with Gabriella. She took my info for FU
01/12/2026 Rbailey - Called 629.257.3108 the number for Krish Jakhariya and received message that the Wireless Customer was not available
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03258750 | Labor | Open | 1.5 | $620.00 | Jun 12, 4:53 PM |
| WL-03258751 | Labor | Open | 4 | $200.00 | Jun 12, 4:53 PM |
| WL-03258752 | Travel | Open | 50 | $0.00 | Jun 12, 4:54 PM |
| WL-03260408 | Labor | Open | - | $152.00 | Jun 15, 6:46 AM |