Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 St Francis Medical Center — 211 Saint Francis Dr, Cape Girardeau MO, 63703
Jan 30, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → Jul 10 | Ready for Release | ⏸ Paused | 179 | — |
| Jul 10 → Aug 15 | Ready for Scheduling | ▶ Running | 25 | 205 |
07/10/2026 ARoosa - Recvd email from Nathanial stating they still have 4 of the devices the 5th device was disposed of.
07/10/2026 ARoosa -Recvd. email from Nathaniel Roth at njroth@sfmc.net stating they have 4 of the 5 devices listed one of the devices was disposed of several months back and asked for me to let him know what next steps are. Sent reply email letting him know next steps.
07/01/2026 ARoosa - Sent fu email to Kelly Taylor asking her to review device list and confirm inventory.
06/25/2026 ARoosa - Sent fu email to kdtaylor@sfmc.net Kelly Taylor following up on prior phone conversation and email about devices in question.
06/18/2026 YEspino Called 816-441-6518 to follow up with Kelly over the previous email sent to verify the devices in question. Was unable to speak to her or leave a message because once dialed all it asked for was her ext which we dont have. Since i didnt have it the call dropped.
06/15/2026 ARoosa - Recvd call from 816-441-6518 Kelly Taylor returning VM Ihave left at facility. asked me to email her info. to kdtaylor@sfmc.net
06/10/2026: ARoosa - Called (573) 883-0143, Nate Roth contact in Philips, VM/LM
06/10/2026: ARoosa - Called (573) 331-5942 Gwen Long contact from Philips, This number goes to Nuclear Med. dept. so I disconnected.
06/10/2026: ARoosa - Called (573) 331-5236, Ginny Ginithan contact from Philips, VM said Megan Ashbury LM.
06/10/2026: ARoosa - Called 573-331-3000, xfer to biomed, Got same message I keep getting when I call that all techs. are away from desk or on assignment no way to leave VM.
06/04/2026: ARoosa - Called 417-848-2122 Dea Geujen, VM/LM
06/03/2026: ARoosa - Called 573-331-3000, asked for Dea was xfered to human resources, Spoke with lady who gave me number for Dea of 417-848-2122 HR was unable to xfer me to her #. Called 417-848-2122 Dea Geujen, VM/ unable to leave message mailbox is full.
05/26/2026 ARoosa - Sent fu email to Dea at DGeujen@sfmc.net asking her about 5 devices 2 of which was located at Black River Ambulatory which closed in January and devices was transfered to St Francis and 3 that was already listed at St Francis. Dea is contact provided to me by the old Manager at the Black River Surgery Center.
05/18/2026: ARoosa - Called 573-331-3000, St. Francis Medical Center, 211 St Francis Dr, Cape Girardeau, MO 63703, xfer to biomed, get a recording saying we're sorry all techs. are on assignment or away from their desk to submit a repair request online.
WO-07603448 & WO-07603449 are both at same location per email from WO-07603449
05/15/2026 YEspino Called 573-331-5444 to speak to Katie Oehl to verify the devices in question. Was unable to speak to her so i left a message.
05/15/2026 YEspino Called 601-669-0402 to speak to Josh Hart to verify the devices in question. Was sent to vm so i left a message.
05/15/2026 YEspino Called 573-331-3000 to verify the devices in question. Asked to be transferred over to the biomed dept but was unable to speak to anybody or leave a message.
05/04/2026: ARoosa - Called 573-331-3000, Xfer to biomed, message comes on saying we're sorry all technicians are currently on assignment or away from desk to submit repairs on line unable to leave message.
04/22/2026 YEspino Called 636-699-6500 to speak to Tyler Brewer to verify the devices in question. Went to vm so i left a message.
04/22/2026 YEspino Called 573-331-5236 to speak to Ginny Ginithan to verify the devices in question. Was unable to speak to anybody so i left a message.
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