Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 UPMC Pinnacle Harrisburg — 111 S Front St, Harrisburg PA, 17101
Jan 30, 2025 → Sep 4, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → May 26 | Ready for Release | ⏸ Paused | 148 | — |
| May 26 → May 29 | Scheduled | ▶ Running | 3 | 183 |
| May 29 → May 30 | Incomplete | ▶ Running | 0 | 183 |
06/24/2026 YEspino Per Planner she will advise the Tech (Michael) to call the customer because he stated he has one Module to pick up.
05/26/2026 ARuby - Called Lyndell Gjanci (223) 369-3651 to see if she found the devices. Lyndell.Gjanci@trimedx.com She verified she has 4 in her system and that DE43807935 is listed as unable to locate. Dispatching to Michael Steencken for 5/28 @ 9:30a
05/21/2026 ARoosa - Sent fu email to Lyndell.Gjanci@trimedx.com checking back on devices in question.
05/13/2026 ARuby - Fady emailed Lyndell asking her what she needs clarified for us to get this scheduled.
05/07/2026 - ARuby - Supposed # for andrew, (717) 782-3689 - number for BioMed. sent me straight to VM/LM. Philips # for (223) 369-3651 - Gjanci, Lyndell <Lyndell.Gjanci@trimedx.com>She said she has not had time to look into them. Said the devices appear to be in Anesthesia room OR11 Wanted me to send an email with recall information before she schedules date. sent email to her asking her to verify devices so we can schedule. looping in Fady to help with any other questions
04/30/2026 ARoosa - Sent fu email to Dellinger, Andrew <Andrew.Dellinger@trimedx.com>, Gjanci, Lyndell <Lyndell.Gjanci@trimedx.com>, Lowe, Mac <Mac.Lowe@trimedx.com> about devices in question.
04/20/2026 MHamersley - sent f/u emails: askinskl@upmc.edu, kulesac@upmc.edu & Andrew.Dellinger@trimedx.com
03/02/2026 YEspino Called 717-782-3388 to verify the devices in question. Was only able to hear the begining but then the call drops.
01/26/2026 YEspino Called 717-782-3388 to verify the device in question. This is the number for Trimedx but was unable to speak to anybody or leave a message.
01/09/2026 RFosbury sent email to Kulesa, Cade <kulesac@upmc.edu> to schedule the FCO or see if we can have service records provided.
12/04/2025 YEspino Called 717-782-3388 to speak to Andrew Dellinger to follow up on the previous email sent for the devices in question. This number is for Trimedx that is doing the biomed for this site. Waited to be transferred over, Was able to speak to Shelia and she advised that she would take a message and send it over to the site manager to give me a call back.
12/03/2025 RFosbury - sent FU asking for service reports of completed FCO, or offered to schedule.
10/20/2025 mklose emailed Kenneth Askins, and Andrew Dellinger for update on devices.
05/05/2025 MHamersley - 04/29 rec'd email reply from Kenneth Askins <askinskl@upmc.edu> stating this recall has been completed 2 yrs ago. Fady replied, requesting service reports showing the remediations have been completed.
04/28/2025 Cever sent email to Dellinger, Andrew <dellingera@upmc.edu> trying to confirm inventory.
04/25/2025 MHamersley - called 717-782-3388, option 1, not a good choice, called back, pressed 2, phone disconnected again; will try back during business hrs.
Case# 0121082912, SN: DE43807935, DE43809358, DE43809359, DE43809372, DE43812439
04/01/2025 Rbailey - Called 717.782.3388 This was the UPMC BioMed #. Pressed 2 NA Left VM for FU
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03242034 | Labor | Open | 2 | $0.00 | May 29, 1:35 PM |
| WL-03242035 | Labor | Open | 1 | $250.00 | May 29, 1:35 PM |
| WL-03242036 | Labor | Open | 2 | $775.00 | May 29, 1:35 PM |
| WL-03306545 | Labor | Open | 2 | $0.00 | Jul 24, 4:09 PM |
| WL-03306546 | Labor | Open | 1 | $0.00 | Jul 24, 4:09 PM |
| WL-03306547 | Labor | Open | 1.5 | $0.00 | Jul 24, 4:09 PM |
| WL-03306548 | Labor | Open | 1.25 | $0.00 | Jul 24, 4:09 PM |
| WL-03381133 | Labor | Open | - | $190.00 | Sep 14, 4:52 PM |