Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Shriners Hospitals For Children — 516 Carew St, Springfield MA, 01104
Jan 30, 2025 → Jul 28, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → Nov 17 | Ready for Release | ⏸ Paused | 19 | — |
| Nov 17 → Dec 23 | Scheduled | ▶ Running | 24 | 204 |
| Dec 23 → Dec 23 | Entered | ▶ Running | 0 | 204 |
| Dec 23 → Jul 28 | Ready for Scheduling | ▶ Running | 148 | 352 |
| Jul 28 → Jul 29 | Scheduled | ▶ Running | 1 | 353 |
07/22/2026: ARoosa - Called 617-722-3000, xfer to biomed, opereator says they do not have biomed asked me if I had a name of who I was trying to reach and gave gher the name of Bouasy, she said he is located in Springfield and that she would xfer me to supply chain dept. Spoke to Shane and he said all equipment got xfered from springfield location with a list of what went where and I can send him info. and he will see if he can track devices down for us. Email sent to shane.moralez@shrinenet.org
07/22/2026: ARoosa - Called 855-493-2550, asked to Xfer to biomed dept. operator stated they do not have biomed no more that they are an outpatient clinic and no longer a hospital.
07/21/2026 Mklose-sent email to Philips FSE Anthony Agbale, anthony.agbale@philips.com, to see if he had a poc I could contact.
07/10/2026 ARoosa - Sent fu email to BSivongxai@shrinenet.org to see if he is able to help us locate these devices, since Ginny at Springfield location spoke with April Nuovo back in November of 2025 stating her location no longer does surgeries and that Bouasy might be able to help us locste these devices.
06/29/2026: ARoosa - Called 413-787-2039, Bouasy, VM/LM following up with email asking about devices location and letting them know that if they have been unable to locate that we can do ANR process to close out WO and they can contact us if ever foun d to receive remediation.
06/24/2026 YEspino Called 413-787-2039 to speak to Bouasy to verify the device in question. Was unable to speak to him so i left a message.
05/14/2026 MHamersley - called 413-787-2039, call went to VM/LM; sent f/u email: bsivongxai@shrinenet.org
05/05/2026 MHamersley - called 413-787-2039, call went to VM/LM; sent f/u email: bsivongxai@shrinenet.org
04/23/2026 MHamersley - called 413-787-2039, call went to Bouasy's VM/LM; inquiring about location of these devices and if located, offered FSE on site next week April 27-May 1; sent f/u email: bsivongxai@shrinenet.org
04/21/2026 MHamersley - sent f/u email: bsivongxai@shrinenet.org
04/03/2026 MHamersley - called 413-787-2039, call went to VM/LM inquiring about location of these devices; sent f/u email: bsivongxai@shrinenet.org
12/11/2025 Anuovo called 413-787-2039 L/M and sent a follow-up email Bouasy bsivongxai@shrinenet.org
11/17/2025 Anuovo Spoke with Ginny 617-371-4727 she is at the boston location. told me Springfield location no longer does surgery. told to call Bouasy 413-787-2039 L/M and email bsivongxai@shrinenet.org
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03311126 | Labor | Open | 1.5 | $310.00 | Jul 28, 5:33 PM |
| WL-03311127 | Labor | Open | 1.5 | $100.00 | Jul 28, 5:33 PM |
| WL-03311128 | Travel | Open | 84 | $0.00 | Jul 28, 5:33 PM |
| WL-03311818 | Labor | Open | - | $76.00 | Jul 29, 9:09 AM |