Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Penobscot Bay Medical Centerdba PenBay Medical Center — 6 Glen Cove Dr, Rockport ME, 04856
Jan 30, 2025 → Jul 8, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → Jun 18 | Ready for Release | ⏸ Paused | 165 | — |
| Jun 18 → Jun 30 | Ready for Scheduling | ▶ Running | 7 | 187 |
| Jun 30 → Jul 8 | Scheduled | ▶ Running | 5 | 192 |
07/21/2026 Mklose- April requested Follow up WO for Parts, will confirm with FSE what we need to do on this wo
07/09/2026 SRobinson- Created follow up WO as requested. (WO-01391337)
06/30/2026 MKlose sent confirmation email to POC. April July 8th mid-morning.
06/29/2026: ARoosa - Called 207-601-1666
James Sivigny, Locked in date of July 8th 2026 for device remediation. Told Jim that Megan will reach out via email with an estimated time for april's arrival.
06/18/2026 ARoosa - Recvd. email from Jim Sivigny at james.sivigny@trimedx.com verifying device and listed himself as POC and added Matt at matthew.herald@trimedx.com his coworker, sent reply email thanking for confirmation and letting them know planner will reach out when they have an available FSE in their area.
06/17/2026 ARoosa - Sent email to
matthew.robinson@trimedx.com &
michael.williamson@trimedx.com, could not find email I origianally sent to Michael Williamson so I created new one and added in another Trimedx contact that was recently used in a case for this location.
06/12/2026 ARoosa - Sent email to james.sivigny@mainehealth.org to see if he might be our POC for this location.
06/09/2026: ARoosa - Called 207-301-8228, number I found in Philips for contact of Fred Barnum call was answered by Tim and I told him whjy I was calling and he said he don't know anything about that and hung up.
06/04/2026 ARoosa - Sent email to Angie at alaliberte@pbmc.org asking about device in question.
05/28/2026 ARoosa - Sent email to james.sivigny@mainehealth.org
to see if he will be our POC for this device
05/19/2026 YEspino Called 207-955-0312 to speak to Michael Williamson to lock down the date of May 28th to go onsite. Was sent to vm so i left a message.
05/19/2026 YEspino Called 207-301-8231 to speak to Lawrence Heninger to locak in the date of May 28th. Was unable to speak to him or leave a message because the line just rings till the call is dropped.
05/13/2026 YEspino Called 207-301-8000 to verify the device in question. was transferred over to Tara but was unable to speak to her so i left a message.
05/08/2026 ARoosa - Sent email to michael.williamson@trimedx.com contact found in Philips to seeif he is poc
04/29/2026: ARoosa - Called 207-301-8000, Xfer to biomed, goes to trimedx, they stated they only handle their injectors that the rest of their biomed is handled by GE
04/21/2026 MHamersley - sent f/u email: lawrence.heninger@mainehealth.org
04/03/2026 MHamersley - called 207-301-8231, no answer; sent f/u email: lawrence.heninger@mainehealth.org
02/10/2026 YEspino Called 207-301-8231 to speak to Lawrence to verify the device in question. no answer, call drops unable to leave a message.
01/27/2026 MHamersley - called 207-301-8345, Angie Laliberte, call went to her VM/LM; researched email address and couldn't find a legit email address; called 207-301-8231, Lawrence Heninger, Supervisor Clinical Engineering Coastal Region, phone just rings, no answer; sent email: lawrence.heninger@mainehealth.org
12/18/2025 YEspino Called 207-301-8345 to speak to Angie Laliberte to verify the device in question. Was unable to speak to speak to her or leave a message.
12/18/2025 YEspino Called 207-301-8000 to verify the device in question. Asked to be transferred over to the biomed dept, Was able to speak to Ashley from Trimedx and she advised she would take a message for the biomed dept so they can give me a call back.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03287432 | Labor | Open | 1 | $50.00 | Jul 8, 3:39 PM |
| WL-03287433 | Labor | Open | 4 | $155.00 | Jul 8, 3:39 PM |
| WL-03287434 | Travel | Open | 235.2 | $0.00 | Jul 8, 3:39 PM |
| WL-03288322 | Labor | Open | - | $38.00 | Jul 9, 9:14 AM |