Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Riley Childrens Hospital — 705 Riley Hospital Dr, Indianapolis IN, 46202
Jan 30, 2025 → Aug 26, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → May 12 | Ready for Release | ⏸ Paused | 139 | — |
| May 12 → Aug 12 | Ready for Scheduling | ▶ Running | 63 | 243 |
| Aug 12 → Aug 26 | Scheduled | ▶ Running | 10 | 253 |
| Aug 26 → Aug 26 | Tech On Site | ▶ Running | 0 | 253 |
08/15/2026 HWilliams - FSE Jasckson was not able o make it onsite today due to flooding causing road closures. Sent FU email to Cody proposing 8/24/26 for remediation. Cody.Lemay@trimedx.com
08/12/2026 HWilliams - Called (317) 944-0033 and spoke with Cody due to his email being unclear on the confirmation of the devices. Cody has physically laid eyes on all 4 devices and said FSE can come on 8/14/26 for remediations. FU with email for paper trail and dispatched FSE Jackson. Cody.LeMay@trimedx.com
08/10/2026 HWilliams - Sent email to Cody proposing 8/14/26 to have FSE onsite for remediation. Cody.LeMay@trimedx.com
06/24/2026 ARoosa - Sent fu email to LeMay, Cody M. <Cody.LeMay@trimedx.com> letting him know the planner asked me to reach out and update him and let him know she will be reaching out to schedule remediation here soon and apologize for the delay.
05/12/2026 ARoosa - Sent reply to Cody letting him know Planner will be reaching out to schedule the one active device.
05/12/2026 ARoosa - Recvd email from Cody stating the only active device in his data base is DE43805152. SN's DE43804780, DE43806992, DE43806997 are not in his inventory.
05/05/2026 ARoosa - Recvd email from Cody at Cody.LeMay@trimedx.com stating ( I don't typically work on G7's, but I took the liberty of looking for the device in our database, and we don't have one that matches that serial number on file.) I sent a reply email making sure that he checked for all 4 device SN's
05/04/2026 ARoosa - Sent fu email to Cody at Cody.Lemay@trimedx.com asking about devices in question.
04/23/2026 MHamersley - called 317-944-4456, call went to VM/LM, requesting contact info for Cody; sent f/u email: Cody.Lemay@trimedx.com & josh.jenkins@trimedx.com
04/23/2026 MHamersley - called 317-944-4456, call went to VM/LM, requesting contact info for Cody; sent f/u email: Cody.Lemay@trimedx.com
04/03/2026 MHamersley - called 317-944-5000, xfer to Bio Med, press1, left msg w/trimedx; (recd email from Josh, stating that Cody Lemay will be POC) sent email: Cody.Lemay@trimedx.com
01/15/2026 MHamersley - called 317-944-4456, call went to VM/LM; sent f/u email: josh.jenkins@trimedx.com
12/03/2025 MHamersley - called 317-295-0608, Joni Newlin, this is a clinic for eating disorders; called 317-944-4456, call went to Josh's VM/LM; sent email: josh.jenkins@trimedx.com
10/22/2025 mklose called (317) 944-4456, Josh Jenkins VM. LVM.... 10/22/2025 mklose called (317) 944-5000, xfer to trimedx. call disconnected
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03353314 | Labor | Open | 1.5 | $620.00 | Aug 26, 4:23 PM |
| WL-03353315 | Labor | Open | 2 | $200.00 | Aug 26, 4:23 PM |
| WL-03353316 | Travel | Open | 60 | $0.00 | Aug 26, 4:23 PM |
| WL-03354683 | Labor | Open | - | $152.00 | Aug 27, 10:55 AM |